This policy explains how Seaside Linen Works Brighton collects and uses personal data in line with the UK Data Protection Act 2018 and the UK GDPR. We keep information only as long as needed to deliver our services and fulfil legal requirements.
Information We Collect
- Basic contact details (name, email, phone) when you fill out our pickup or enquiry forms.
- Service information (such as pickup address and preferred times).
- Limited cookies and usage data from our website for performance and security purposes.
How We Use Your Information
Data is used to schedule laundry pickups, respond to requests, and issue receipts. We may also use aggregate website data to understand visitor trends. We do not sell or rent your personal data to others. Information is shared only with essential service providers (e.g., email hosting and payment processors) under strict data agreements.
Legal Basis for Processing
We process personal data under Article 6 of the UK GDPR on the basis of legitimate interest (for operating the laundry service), consent (for optional communications), and legal obligation (where records must be kept for tax or audit).
Storage and Retention
Information is stored securely within the UK on encrypted servers managed by reputable providers. We review records annually and remove inactive entries after twelve months unless a longer retention period is required by law.
Your Rights
- Access your personal data we hold about you.
- Request correction or deletion of inaccurate information.
- Withdraw consent for optional contact at any time.
- Complain to the Information Commissioner’s Office (ICO) if you believe we’ve handled data improperly.
Contact for Privacy Matters
Seaside Linen Works Brighton
16 Bond Street, Brighton BN1 1RD, England
[email protected] · 441 273 715 846
We may update this policy from time to time to reflect changes in law or practice. Revised versions will be dated at the top of this page and replace previous ones.