These terms apply to all laundry and pickup services offered by Seaside Linen Works Brighton. By placing an order or submitting a request, you accept the conditions set out below. We recommend reading them before confirming any booking.
1. Service Scope
Our service covers the washing, low-heat drying, pressing, and folding of bed linen (sheets, duvet covers, pillowcases). Other items may be accepted only with prior agreement.
2. Collection and Return
Pickup and delivery times are arranged in advance through our form or by phone. We aim to return laundry within the estimated window communicated at collection, subject to weather or machine availability.
3. Item Condition
Please check pockets and remove non-textile parts before collection. We take reasonable care with every load, but delicate trims or damaged seams may react differently during washing. We notify customers if we identify any issues.
4. Pricing and Payment
Current rates are displayed on our main page. Payment can be made online or upon return of the items. All prices include applicable UK VAT unless otherwise stated.
5. Uncollected Items
Laundry not claimed within 30 days after notice will be handled in line with local regulations, which may include donation or disposal.
6. Data and Communication
Personal data provided during booking is processed in accordance with our Privacy & Data Policy. We communicate only for service-related matters unless you request updates or newsletters explicitly.
7. Limitations of Liability
We operate under reasonable care consistent with professional practice. However, responsibility does not extend to natural wear, dye migration, or undisclosed material defects. Our focus is proper handling rather than industrial restoration.
8. Changes and Cancellations
If you wish to cancel or reschedule a pickup, please notify us at least 24 hours before the planned time. We will confirm the new slot or refund any prepayment within a reasonable period.
9. Governing Law
These conditions are governed by English law. Any disputes shall be settled under the jurisdiction of the courts of England and Wales.
Contact
Seaside Linen Works Brighton
16 Bond Street, Brighton BN1 1RD, England
[email protected] · 441 273 715 846
Effective from October 2025.